WhatsApp is one of the most popular instant messaging apps. You must be using WhatsApp to stay connected with your friends, colleagues, and others. WhatsApp new experiences to make business messaging faster. It always rolls the new-new feature for users to enhance the user experience.
Recently it has rolled out a new shortcut to search the stickers easily. Facebook is conducting its annual developer conference F8 Refresh. Facebook announced updates and new features for WhatsApp business. Today I am explaining to you about WhatsApp’s new experiences to make business messaging faster and easier. Read this post till the end to know more about this.
Start a business account faster on WhatsApp
We have cut down the time it takes for businesses to get up and running from weeks to just five minutes, the company said. Whether a business wants to work with a business solution provider or get support directly from Facebook in the future. These improvements will make it easier for more medium and larger businesses to have customer conversations on WhatsApp, the company said.
Also, Read Transcribe your voice messages on WhatsApp
Customers can receive Additional Information from Business
The company also said, “We’re improving how businesses can communicate with their customers. For example, businesses were often limited to sending timely notifications, which made it difficult to follow up with customers outside of a 24-hour window. So now we’ll support more types of messages — to let people know when an item is back in stock, for example. We’ve also seen how periodic updates from health authorities about responding to the pandemic have been helpful and we want to make this kind of service available for more types of conversations”.
Also, Read WhatsApp CEO and Mark Zuckerberg confirm 3 new features soon
New Ways to Respond to Businesses
We’re also rolling out a new messaging feature that can help people get business done faster, WhatsApp said. The New list messages present a menu of up to 10 options so people no longer need to type out a response. Reply buttons will allow people to quickly make a selection from up to three options with just a quick tap that a business can set ahead of time through their WhatsApp Business API account.
As always, people remain in control of their chats. People still need to read out to start a conversation or request a business contact them via WhatsApp. With these updates, we’re also providing new ways for people to give greater feedback about the experience they are having if they have a reason to block a business.
We want WhatsApp to be the most convenient and personal way for people and businesses to connect. We’re excited about these new experiences we’re creating to improve business messaging.
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