WhatsApp is rolling out the new contact notes feature. Business users can now add personalized notes directly within the chat info screen.
Today I am explaining to you about WhatsApp’s new Contact Notes feature. You have to read this post till the end to know more about the new business feature to add contact notes.
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WhatsApp new Contact notes feature for business
The new feature has been discovered on WhatsApp for Android beta version 2.24.15.6. The new feature helps business users to manage customer information more efficiently.
Businesses can keep track of important details and interactions with their customers and ensure that the important information is easily accessible and well organized. They can add notes by opening the chat info screen with their customers and provide them with a convenient and integrated way to maintain and reference customer details.
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After adding notes to contact, they can view, edit, and delete them directly from the chat info screen. This feature provides a more efficient way for businesses to keep track of relevant customer information and ensure that important details are easily accessible with this feature.
One of the important things is to note that contact notes are private. This means that they are visible only to the Business that creates the notes for contact and maintaining confidentiality and preserving privacy without compromising the integrity of their communications.
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The new feature to add contact notes for business is currently rolling out for Android beta testers. The new contact notes feature is available on WhatsApp for Android beta 2.24.15.6.
Meanwhile, the meta-owned messaging app is working on the new Translate message feature. Users will be able to translate their messages within the app. The translation feature relies on Google’s live translation technology, which operates directly on the user’s device.
The privacy of user messages will be maintained because the translation process always occurs locally so it does not send data to external servers.
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